The use of
mobile devices is, as everybody knows, in a stunning rampant growth, New
devices are launched by giants as Apple, Samsung, HTC and others and users are
avid buyers of fresh technology. But users want the right content displayed in
their fancy and expensive mobiles, if they do not find the right content or
service they are always eager to switch for the service provider that fulfill
their needs.
Users are
looking for information in internet before buying or signing for services, they use more and more its current
location to
searching for physical places or to reach services (taxis for example). Back in
2010, Google started to offer Places, by using such service local business can be
present in internet even without a web page. If small business can be present
and be able to be reached by thousands of web navigators, what is happening
with banks? Even the Rockies can use internet tools to sell services or
products at low cost, so are doing
stablished brands too. But there are some customers’ requirements that are yet
to be fulfilled, for instance enable your position sharing in your mobile and
ask for your bank agencies near you. What happened? Did you got a flat results
page or maps with flags to identify the nearest branch?
Searching from mobiles?
Yes, you
search from your mobile and what the heck!
A lot of searching comes from such devices and revenue from mobile searching is
increasing. At this point in the life, a lot of banks
have changed their web sites interfaces to be mobile friendly. But there are
still web pages using Flash and Jscript in ways that are not usable in mobile
phones. Content is sometimes impossible to reach, other there are pages that
offer a frustrating user experience and this list of problems is lengthy.
Anyway,
other factor to consider when you think about mobiles and your site is the
possibility that web search engines can find your mobile site formatting
useful. I am talking about SEO for
mobiles, specifically for banks. No doubt that this is also applicable to other
business as well. Think that if you
already have a good positioning for traditional search you should be good at
mobile searches.
Have you
heard about transcoding from mobile search engines, if not this one is for you.
Mobile Robots are quite specifics to search “mobile sites” , such spiders do
additional analysis to be sure that the found site behaves adaptively to mobile
devices. If engine find that the site’s content is not very trustful at showing
its content they transcode the site when users click or tap on the link.
Transcoding means that the site is shown using a formatting that is
“guaranteed” to be displayed at mobiles. I have included in this link the test
for nba.com, using Google Mobilizer for you to see how a good
transcoded page looks like, or just point to http://www.google.com/gwt/n enter your web address and check to see if you like how you site looks.
Sadly, I
found that a lot of banks are years behind top technical directives, they
should check that their sites are “Mobile”, that is sites that are completely
viewable from mobile devices. New mobile
applications like Square Cash use minimalist interfaces, but that
is not always the case of institutional web sites. There are heavy tasks to execute to assure
that your mobile site is really mobile, luckily we can have a short list of
them:
1. Try using just HTML5. Get rid of
JavaScript , Flash or other proprietary formats that can be showed in mobile
devices
2. If your pages are slow at loading or
have those automatic refreshing features, do extensive optimization.
You have a growing number of mobile users
Probably
starting from you, you check for web content that comes from different sources,
one of them is your bank. Do you know
what are looking for your mobile customers? What is the star product in your
mobile world?
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